Refund Policy

At Clever Popup. d/b/a proweblook.com (“Apollo”, “we” or “us”), we strive to ensure your satisfaction with our services. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

• Request within 30 Days: Refund requests must be made within 30 days of the original purchase date.
• Valid Reason: Provide a valid reason for the refund request, such as technical issues, incorrect charges, or service not as described.

Non-Refundable Items

Certain services are non-refundable, including but not limited to:

• Completed Services: Any service that has been fully completed or delivered.
• Promotional Offers: Services purchased under special promotions or discounts.

Process for Requesting a Refund

To request a refund, please follow these steps:

• Contact Customer Support: Email our customer support team at info@proweblook.com with your order details and reason for the refund request.
• Review and Approval: Our team will review your request and notify you of the approval or rejection of your refund within 7 business days.
• Refund Issuance: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Partial Refunds

In certain circumstances, partial refunds may be granted (if applicable), such as when:

• Only part of the service was used.
• There was a partial delivery of the service.

Late or Missing Refunds

If you haven’t received a refund yet, please:

• Check Your Bank Account: It may take some time before your refund is officially posted.
• Contact Your Credit Card Company: There is often some processing time before a refund is posted.
• Contact Your Bank: There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at info@proweblook.com.

Contact Us

If you have any questions about our refund policy, please contact us:

• Email: info@proweblook.com
• Phone: +91-9038655955